Contact SprintMate
Have a question about SprintMate, your order, shipping or how our portable starting blocks work? We’d love to hear from you.
Email: SprintMateSales@gmail.com
We’re an Australian business, and we’re happy to help you find out whether SprintMate is right for your training.
When contacting us about an order, please include your order number so we can help you faster.
We aim to respond as soon as possible.
SprintMate product and support questions.
Find helpful answers regarding our innovative portable track gear, lightweight running blocks, and order tracking to support athletes.
How do I assemble the running blocks?
Our lightweight running blocks can be assembled in under 45 second with simple threads and a click system
Do you ship internationally?
Yes, we ship our portable track and field products worldwide to sprinters and coaches of all levels.
What is the weight of the running blocks?
They are engineered with ultra-lightweight materials specifically designed for effortless transport in your gear bag weighing just 900g.
Are these suitable for all athletic levels?
Absolutely, our gear is built for everyone from primary students to Uni athletes.
How can I track my equipment order?
Once your order ships, you will receive emails updating you on your orders ETA and status
What is your return policy for products?
We offer a 30 day return policy. To start a return email: Sprintmatesales@gmail.com